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General legal information — JusticePourtous provides general legal information based on current Swiss law. This service does not replace personalized legal advice from a lawyer.

Practical Guide

I have a situation related to: Refused reimbursement

Swiss law does not require the seller to accept a return for mere change of mind. A refund is due only when (1) the product is defective and the buyer exercises the action rédhibitoire (art. 205 CO), (2) there is substantial non-conformity (art. 197 CO), (3) the contract has…

Applicable law provisions

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Keywords

reimbursement refusal redhibition resolution sale

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