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General legal information — JusticePourtous provides general legal information based on current Swiss law. This service does not replace personalized legal advice from a lawyer.

Practical Guide

I have a situation related to: After-sales service

A service performance for after-sales service, repair or installation generally falls under the contract for work (art. 363 et seq. CO) or the mandate contract (art. 394 et seq. CO) depending on whether the service provider promises a result (effective repair) or only diligence. In a contract for work,… --- *

Verified sources as of 2026-04-18.

Applicable law provisions

Critical Deadlines

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Keywords

customer service after-sales service repair work performance

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